Well I had to return my Acer Aspire One Happy Netbook back to John Lewis because of it freezing up a few times. John Lewis checked it out and agreed that it had a fault and an exchange was offered. I decided to get a larger laptop instead of another net book but I wanted one with a webcam. This meant paying out a fare bit more that the netbook cost. I ended up with another Acer this time with a 15 inch screen and a DVD drive.
I still had 2 day to wait until my broadband was due to be installed.
(Pregnant pause)
2 Day later – no deliver. No Broadband. My son came to the house to put it in for me but the thing never came as I was told it would when I ordered it. And I have the printout to say it would be delivered and switched on, on the 4th.
My son has internet on his phone and tried to track the delivery as per the order number on the print out but it could not find any details for the order. He then checked my Google email account and found a couple of new emails from BT. One had a number on it that we were able to track and found the delivery details. It was now due to be delivered later this month.
Very disappointed I phoned up BT and asked about my order and why the delivery date was put back almost a week later. The delay was due to some field in the original online order form that hadn’t been filled in because I didn’t have that information to hand.
There’s nothing more for me to do but wait a bit more and I’ll soon have my very own internet access.
Here’s hoping.
Jenny x
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